Privacy Policy
Please read our policies to understand and agree to all terms and conditions.
| Our Guarantee | Out of Stock Policy | Legal, Privacy & Security |
| Return, Refund & Exchanges | Order Cancellation Policy | |
| Cancelling Your Subscription | Shipping Policy |
Our policies assure your security and complete satisfaction with our goods and services.
Our Guarantee
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All Back In THE BRONX products are guaranteed. If they do not meet your satisfaction for any reason, you may return your purchase for a full refund, less shipping costs. Please refer to our Return, Refund & Exchange Policy for details and instructions on returning an item for refund.
Return, Refund & Exchange Policy
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Back In THE BRONX will issue a full refund, less shipping costs, for items returned in new condition within 60 days of the shipment date. IMPORTANT: All returns to Back In THE BRONX must include either the original receipt or a gift receipt.
We are unable to exchange items. In order to exchange an item, we suggest returning the unwanted item for a refund and placing a new order for the item you want.
To return an item, please contact us for instructions by phone at 800-727-6695 during business hours or by email at info@backinthebronx.com.
Cancelling your Subscription
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In order to cancel your subscription to Back In THE BRONX magazine: Contact Customer Support by phone at 800-727-6695 or by email at info@backinthebronx.com and request to cancel. Have your account number and email address ready or included in your email. Once your account has been cancelled, we will send you a confirmation email.
IMPORTANT: You are responsible for the full subscription fee in the quarterly period in which you cancel, i.e., if you cancel your subscription in the summer, you are responsible for summer edition fees. Your subscription for that period remains active and fully functional until the end of that period. After the end of the quarter, your account will cease to work and you will not be charged again. It is not necessary to wait until the last day of the quarter to cancel your subscription.
Out of Stock Policy
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Though rare, our inventory can fluctuate through depletion of stock, so an item indicated as in stock when you place your order may, in fact, be out of stock.
In this event, we will make every effort to contact you by email immediately to notify you that your order will be placed on back order or cannot be fulfilled. The email will also provide you with information if and when the item will be restocked and on how to cancel the order if you would prefer not to wait for the item to be in stock again.
Out of stock items are removed from our shopping cart pages as soon as possible, so we recommend placing an order immediately to avoid losing the opportunity in the future.
Order Cancellation Policy
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To cancel an order you have placed with Back In THE BRONX, you must contact customer support by email (info@backinthebronx.com) or by phone (800-727-6695).
Every effort will be made to accommodate the cancellation of your order as long as it has not yet shipped.
When contacting customer support to cancel an order, please be ready to provide your name, the order number, and your contact information.
Please note that if the item has shipped, the order cannot be canceled. In this case, you can request to return the item for a refund (less shipping costs).
Shipping Policy
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All items are shipped on the same day if the order is placed before 1:00 PM Eastern Time. Items ordered after 1:00 PM Eastern Time will be shipped on the following business day.
A confirmation email is sent once the item leaves our warehouse. This email will not only confirm that the item has left our warehouse, but will also provide the UPS tracking number for your item along with an estimated delivery date (according to UPS, and based on the shipping method you selected).
IMPORTANT: Though rare, our inventory can fluctuate through depletion of stock, so an item indicated as in stock when you place your order may, in fact, be out of stock.
In this event, we will make every effort to contact you by email immediately to notify you that your order will be placed on back order or cannot be fulfilled. The email will also provide you with information if and when the item will be restocked and on how to cancel the order if you would prefer not to wait for the item to be in stock again.
Out of stock items are removed from our shopping cart pages as soon as possible, so we recommend placing an order immediately to avoid losing the opportunity in the future.
Legal & Privacy Information
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In the interest of full disclosure, we have provided all the relevant legal documents concerning the usage of our site.
Privacy Statement for Back In THE BRONX
The following Privacy Statement (the “Statement”) supplements the Legal and Privacy Information fact sheet that is also available on this web site. You should read this Statement and the Legal and Privacy Information fact sheet before you use the Site. By using the Site, you agree to be bound by all of the terms, conditions and notices contained or referenced herein. The operator of this site may change this Statement at any time by posting revisions to the Site. Your continued use of the Site constitutes your acceptance of the revised Statement. You should review the Statement from time to time. If you do not agree to all of the terms and conditions set forth in the Statement, you must exit the Site immediately.
Back In THE BRONX has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for the website: https://www.BackInTHE BRONX.com.
Your IP Address
We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to gather broad demographic information. Our site’s registration form requires users to give us contact information (like their name and e-mail address). The customer’s contact information is used to contact the visitor when necessary.
No Use by Children
The Site is not directed to, or intended for use by, children (defined as anyone age twelve or younger). Children should not use the Site or submit any information to Operator.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Back In THE BRONX feels strongly that your personal data should only be seen by you, unless you choose to share it with others. Back In THE BRONX will never allow others to view or use any information stored on your Back In THE BRONX unless you request or authorize it.
Correct/Update
This site gives you the following options for changing and modifying information previously provided.
1. e-mail info@Back In THE BRONX.com
Using The Information That We Collect From You
In connection with your use of the Site, the Operator may collect personally identifiable information (such as your name, address, telephone number and email address) and aggregate information (such as your IP address – a number used to identify your computer when you are on the Internet – or the type of browser you are using). By using this site, you agree to our collection of this information.
Aggregate Information/Cookies
The Operator may collect aggregate information through the use of “cookies” or by other electronic means. In general, a cookie is a small amount of data sent to your browser from a web server and stored on your computer’s hard drive. With most browsers or other software, you can erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. You can refer to the instructions for your browser to learn more about these functions. If you choose to reject cookies, the functionality of the Site for you will be severely limited.
Ownership and Use of Information
Any information collected by the Operator in connection with your use of the Site – regardless of whether characterized as Personal Information or aggregate – shall belong exclusively to the Operator.
Contacting the Web Site
If you have any questions about this privacy statement or your dealings with this Web site, you are encouraged to contact:
Stephen Samtur
Privacy Administrator
Back In THE BRONX
Box 141H
Scarsdale, NY 10583
914-592-1647
fax: 914-725-2620
Copyright
All Web site design, text, graphics, the selection and arrangement thereof, and all software Copyright © 2008, Back In THE BRONX, Inc. ALL RIGHTS RESERVED. Any use of materials on this Web site–including reproduction, modification, distribution, or republication–without the prior written permission of BackInTHEBRONX.com is strictly prohibited.
Trademarks
Back In THE BRONX logo and all page headers, custom graphics and button icons are service marks, trademarks, and/or trade dress of Back In THE BRONX. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.
If you have any questions, please contact us.
Email: info@backinthebronx.com
Mailing Address:
Back In THE BRONX
Box 141
Scarsdale, NY 10583
Phone: 914-592-1647
Contact: Steve Samtur
Editor-Publisher
Regards,
Steve Samtur
